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TruFinity Plumbing Heating & Cooling

2026 Best of Kelowna · Plumbing & HVAC Serving Kelowna · West Kelowna · Vernon · Penticton · Kamloops
24/7 Emergency Service(778) 946-6697
Up to$5Kback from FortisBC*terms & conditions apply◆ Dual-fuel rebate
24 / 7 service
TruPrice-LockNo hidden costs
GuaranteeTruFix Lifetime

If our repair ever fails, we fix it free — for life.

4.9★★★★★Google verified

TRUE SERVICE, INFINITE CARE

Exclusive Savings & Priority Service

TruLoyalty Membership Program

Enjoy year-round peace of mind with routine maintenance, priority scheduling, and exclusive discounts. Our membership program is designed to protect your home’s plumbing and HVAC systems while saving you time and money.

What’s Included

TruLoyalty Membership Benefits

VS
Preventative Care
Included

Routine Maintenance

Precision maintenance that reduces breakdowns, improves efficiency and extends equipment life.

system tune-ups a year

Plus an annual plumbing system health check

Become a member
  • Twice-a-year heating & cooling tune-ups
  • Annual plumbing system health check
  • Drain camera inspection
  • Hot water tank flush
  • Leak detection
  • Water pressure checks
Member Savings
Included

Savings & Perks

Priority service, waived after-hours fees and discounts that add up all year.

15%off repairs

Plus 5% off equipment installations

Become a member
  • No after-hours rates — evening & weekend fees waived
  • Priority scheduling, even in peak season
  • 2-year labour warranty on plan repairs (standard is 30 days)
  • 15% discount on repairs
  • 5% discount on equipment installations
  • Earn up to $200/year toward a new system
A smart choice for homeowners

Members vs non-members.

Unexpected breakdowns and neglected systems cost more in the long run. Here’s what membership changes.

Non-Members
Included
Routine Maintenance
TruLoyalty
All members
Value
Savings & Perks
Your benefit
Active members
Heating & Cooling Tune-Ups
Precision maintenance that reduces breakdowns, improves energy efficiency and extends equipment lifespan.
2× a yearIncluded
Annual Plumbing Health Check
Comprehensive inspection of all major plumbing components once a year.
Included
Drain Camera Inspection
Part of the annual plumbing health check.
Included
Hot Water Tank Flush
Part of the annual plumbing health check.
Included
Leak Detection & Water Pressure Check
Part of the annual plumbing health check.
Included
After-Hours Service Fee
Need service at night or on the weekend? Members get the after-hours fee waived.
ChargedWaivedWaived
Priority Scheduling
Jump to the front of the line for service, even during peak seasons.
Front of line
Labour Warranty on Repairs
All repairs performed under the plan, provided your membership stays active.
30 days2 years2 years
Discount on Repairs
no
15%15%
Discount on Equipment Installations
Covers parts, labour and system replacements.
5%5%
New System Credit
Earn credits toward a new heating, cooling or plumbing system. Accumulate for up to 5 years.
$200/yrUp to $1,000

*Must be an active member. Conditions apply — ask for details.

A smart choice for homeowners

Get ahead of costly repairs.

Unexpected breakdowns and neglected systems cost more in the long run. TruFinity’s Membership Program offers a proactive solution that protects your investment and keeps your home running smoothly — with regular care and member-only advantages.

TruFinity Club membership plans comparison
Do you want to know more?

Protect your home with
TruLoyalty.

Routine maintenance, priority scheduling and exclusive discounts — designed to protect your plumbing and HVAC systems while saving you time and money.

Schedule a Service
What our customers are saying about TruFinity

Real Stories. Real Results.

At TruFinity, our clients’ satisfaction is at the heart of everything we do. Read firsthand experiences from homeowners, builders, and property managers who trust us to get the job done right, every time.

Read all reviews